A notice of cancellation must be received by email via firstname.lastname@example.org a standard administration fee of EUR 15 is charged per cancellation. Any transfer fees that occur for a refund are at cost of guests. Please refer to the percentage of this refund in the confirmation we send you. Incase you don’t have it anymore, please ask us to resend to you.
To confirm your reservation we require a deposit of 20% within 7 days of the invoice date unless otherwise agreed, of the total amount of your booking by bank or PayPal + 6.5% transfer or cash. You can send us a copy of the bank transfer by e-mail. Please note that all payments must be for the full amount net. Any bank or transfer fees are at own costs. Final payment is required at least 60 days prior to your arrival by bank transfer or cash, unless otherwise agreed.
The main currency on our website is EURO (€) and IDR, however the EURO is leading for PayPal + 6.5% or international wire transfers. Cash payments are accepted in EUR / USD / IDR (all bills not older than 2002).
All booking requests must be requested via email. You will receive an invoice with the total amount to be settled. Once full payments are received, you will receive the confirmation and all check in details. For more information please refer to question ‘How do I confirm my reservation and what is the payment procedure?’.
All prices are included the taxes (Government and Services) and are subjected to EUR 3 administration fee. One2 Surf is working with many partners and organises many tours & trips throughout Indonesia. Each partner and their product has their own policy and rates and therefore what is included the price e.g breakfast, depends per product. You can find more information per product on our website.
We are working with a lot of surf camps around Indonesian. The surf camps are offered in package deals and are always included the accommodation, meals and surf lessons or guiding. You can check our offers here Surf trip
One2 Surf works together with local surf schools throughout Bali and Indonesia. You can enjoy surf lessons for every level during your stay. You can also do a surf trip around the different spots in Bali during one day or have a surf trip organised around Indonesia. More information you can find on: Surf Trips
Indonesia and her archipelago has many famous places for surfing. Bali itself already counts lots of surf spots for every level. The Bukit in Bali is the main place for surfing, as the surf spots are all located close by each other. For more information of the best surf spot in Indonesia and accommodations and packages that we offer, please visit our Map.
The airport pick up and drop off are not include in the accommodation’s booking. They are optional services, you can choose to have an airport transfer during your booking procedure . An airport transfer is subject to extra fee as it is an extra service. The price depends of your accommodations choice and your destination.
Kuta / Bukit Area ( Canggu, Kuta, Seminyak, Jimbaran, Uluwatu, Nusa Dua): EUR 20
Ubud Area: EUR 35
Other areas price upon request.
Yes you can. Our company is 24hours available to answer to your request at any time. Please note that we need your reservation request in at least 24 hours before the start of the activity. You can contact us via: contact details.
Payments of the extra activities can be settled in cash (EUR/ USD / IDR) at the accommodation or online via PayPal (EUR only + 6.5% PayPal transfer fees).
If you want book activities or extra services for your travel and your stay you can do it at the same time that your accommodation reservation on Booking page.
NgurahRai Immigration Office
Kantor imigrasi Klas I Khusus Ngurah Rai Jl By Pass Ngurah Rai No.300B, Badung
BIMC Hospital Kuta
BIMC Kuta: +62 (0) 361 3003 911
Jalan Bypass NgurahRai 100 X, Kuta 80361, Bali, Indonesia
BIMC Hospital NusaDua
BIMC NusaDua: +62 (0) 361 3000 911
Kawasan BTDC Blok D, Nusa Dua 80363, Bali, Indonesia
Siloam : +62 (0)361779900
Jalan Sunset Road No. 818 Lokasi: Badung, Bali
Jimbaran SOS Clinic
24 Hour Emergency: +62 (0) 361 710 505
Appointment: +62 (0) 361 720 100
Jalan By Pass NgurahRai 505X, Kuta 80361, Bali
Police : 112 (or from overseas dial international access: +62 – 361 – 112)
Fire Department: 113 (or from overseas dial international access: +62 – 361 – 113)
In any case, please inform your host and your travel insurance when an unfortunate event occurs.
Indonesian official taxi company – Bluebird Taxi: +62 (0) 361 701 111
For Bukit area in Bali only: Taxi Uluwatu 1: +62 (0) 85 857 053 955 / +62 (0) 361 788 45 45
During day time until early evening, the meter is normal to use, in midnight most taxi’s offer only fixed rates depending on where you need to go to.
If you require a private driver, One2 Surf can organise this for you. For more information: Tours & Excursions
Office: +62 (0) 851 0058 2181
Office Mobile: +62 (0) 812 4620 8121
WhatsApp: +62 (0) 851 0058 2181 / 81 936 231 412
Jalan Labuan Sait no 69, Pecatu – PadangPadang, Bali (opening hours:Mon-Sat, 9-5PM Bali time)